Within a customer's network, DCAF's ability to monitor or control a remote workstation from a central site makes it a powerful tool for network management, network administration, network security, problem determination and diagnosis, and application assistance in the form of Help Desk functions.

This remote capability can save time and money, as well as increase the productivity of the administration and support personnel. Technical expertise can be centralized at the controlling site, reducing the need for highly skilled personnel at remote locations. Reduced operational requirements will decrease costs and allow for faster growth for distributed applications within the distributed intelligent workstation environment.

System management of a secure-session environment is streamlined and made easier with the location of the DCAF security administrator component at the controlling site. The DCAF secure-session security helps protect the customer's software assets because DCAF's logged connections create a security audit trail.